At HotelHome Paris 16, we provide a wide range of guest services and offer our guests a daily cleaning service (our room maids make the beds, clean the bathrooms and empty the bins) and all three or four nights a full cleaning service with change of the provided linen (sheets, pillowcases, bath towels, hand towels bath mats, and cloths). We will of course change your linen more frequently if required, with extra charges.
In addition to a personalized welcome adapted to guests availability, we offer a number of à la carte services: secretarial work, sending of faxes or e-mails, shopping services and delivery of meals, laundry and dry cleaning, access to the laundry integrated in the basement, baby-sitting, and restaurant, event and guided tour reservations.
Our reception office is open every day from Monday to Friday from 9.30 am to 5.30 pm and later in the evening and during weekends according to the arrivals and departures of our guests. The team naturally always remains reachable and at disposal. When the reception office is closed, permanent telephone availability is provided day and night.
In case of late arrival, a secure access code allows you to open the main entrance door of the residence and to go into the lobby. Upon your arrival, you are handed an envelope containing a welcome letter with some essential information, the acting magnetic key to open the door to “your” apartment, a wifi access explanation and the “beep” to get into the car park which is close to the residence, if you've booked one of the two places that we rent for our guests.
You can also, if you arrive earlier than the check-in time, relax and rest from your trip in our small reception room on the ground floor, overlooking the interior courtyard transformed into a small garden, and drop off your luggage until your apartment is ready (at 2pm).
We pay a very special attention to each of your requests and strive to meet them rapidly with efficiency and friendliness! Always with a smile, even by email or phone, we will do our best to make your stay unforgettable.
The reception team, versatile and bilingual (French and English) is committed to satisfy your requests within the possible limits, with a guaranteed smile!
We are already expecting you in Paris 16 HotelHome and wish you a pleasant stay.